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Cities and municipalities experience a number of common challenges. The citizen and the business expect to be serviced with at least the same quality level as in the private sector. The Internet generation requires an availability of 24/7. Furthermore, the local government of today wants to provide official documents like planning permissions, forms for allowances, …  via its portal.

 

Cities and municipalities want to optimise their services, but are often confronted with financial challenges. Furthermore, the ICT technologies are evolving faster than ever and staying up-to-date is costly. It is quite difficult for local governments to find employees that can give a boost to their ICT department. And if they find them, how can they motivate their ICT personnel?

 

The Telindus Intelligent x Service Provider (IxSP) model offers an adequate answer to these problems.

 

The Telindus offering consists of network connectivity, storage and collaboration platforms, like e-mail, calendaring and a portal, in which an eID functionality can be integrated. All this in a hosted model and on a 'pay per use' basis. Telindus can also provide the portal with Citizen Relationship Management to assure a smooth user experience. Thanks to this model, local governments can profit from industrial standards they never had the chance to have before.

 

Next to that, Telindus offers video camera surveillance in public buildings and critical locations in cities and towns and the implementation of electronic counters that are accessible via the Internet, together with the necessary network security and local Radio networks (for the emergency services and ports).