An uprooted enterprise thrives on mobility. Everyone in it is mobile: staff, suppliers, customers and partners. An uprooted enterprise also mobilizes its processes, to make sure that they are available worldwide. The whole world is its field of action. Traditional businesses - where all departments are housed in the same building - are definitely outdated. R&D, production, back office, service centers, sales, marketing: un uprooted company selects the ideal location, wherever that may be, for each individual task. Today, mobility is the essence of everything that goes on in an enterprise. Everything that exists in digital format is available at the speed of light: orders, invoices, stock data, text, multimedia ...

Thanks to the latest technology, an uprooted enterprise can adopt a flexible attitude in the new market environment. It allows its activities to evolve smoothly at the pace of the market changes. Customers want to be able to count on its services immediately: ad hoc, user-friendly and at a fair price. They also want it at any location and with every possible device. An uprooted enterprise provides its services when customers ask for them. In so doing, they also take the personal profile of these customers into account.

ICT will help you improve the contact with your customers, for instance by relying more on automation. A customer orders a book? This order will automatically trigger a process which controls the supply chain of all partners involved.

The staff of an uprooted enterprise is also required to digest many changes. They are expected to be able to work always and everywhere with access to company applications and business data and by means of any available device. A workplace is no longer a fixed physical location. Employees do their work at the office, but also at home, at customer sites, on the train, in the airport or a parking area along the freeway. They have access to company applications wherever they go. Moreover, these applications have to be simple, transparent and consistent. There should be no difference in using them at the office or "on the road".

ICT is indispensable for allowing staff to work anywhere. At the same time, it is a real challenge to keep field staff involved in your enterprise. Another issue which can be supported by ICT: by making the same functionalities available to those mobile employees as to the office staff.